Posts Tagged "new features"

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Copernic Desktop Search for Windows 7

Monday, February 15th, 2010

Today, we have made available a new 3.2.2 version of Copernic Desktop Search.

The most important feature of this release is its Win 7 compatibility. The Professional and Corporate versions are now fully compatible with Windows 7 and our users will be able to search with the power of Copernic on their Windows 7 operating system.

Some of you will be happy to hear that the new version contains fixes for issues occasionally experienced. Among these fixes, we have worked on the issue regarding the indexation process when computer runs on battery power and some minor graphical glitches.

As we always want to move forward and improve our services, please contact our support team. We always take your comments and support requests seriously to build on these for our new releases.

For those of you who wish to update, you can get the latest release through the Downloads page on our Web site.

- Vincent Douville, Manager, Online Sales

Get in touch with a sales representative online!

Thursday, November 12th, 2009

Copernic recently updated its web site with a new online chat tool. This tool will give you the chance to speak directly with a sales representative concerning your interrogations on our products, therefore they will be able to guide you throughout your online shopping experience and help you make the best software choice adapted to your needs.

You can find the online chat tool on our website home page and store pages. When a representative is online, the tile will appear green. You can click on it and type in your name. The tool will locate a representative that is available to answer your questions. It is designed to be fast and easy to use with a user friendly interface.

When looking trough our web site, you will be able to find answers to some of your questions. For your unanswered queries prior to your purchase, this instant messaging tool is an addition to enable you to get all the answers fast.

Please note that for technical questions or support, we ask you to send your requests to: http://www.copernic.com/en/support/form-contactsupport.html. Our support team will be glad to help you with your issues.

Copernic is always looking for ways to improve its customer service and we are confident that this chat service will profit both our clients and ourselves, by giving us the chance to be closer to our users.

- Jessica Touzin, Web Marketing Agent

Copernic Desktop Search 3.2 available in all editions!

Wednesday, April 22nd, 2009

After the Corporate edition was released, we couldn’t go without updating Home and Professional.

Like CDS Corporate, CDS Professional now includes the result list exporting option. Also, for both Professional and Home, all types of results can now be dragged & dropped. This really comes in handy when searching for a file or email to attach to another message!

In this latest release, the most important highlights are probably the fixes applied in response to issues that were pointed out in version 3.1 regarding the use of CDS with MS Outlook. We heard you and have worked to address those issues in 3.2.

We always take the time to read all of the technical support messages we receive and although we may not answer to every single one, we do listen and try to comply with your requests. Keep them coming, we’re always happy to provide a tool that answers to your needs!

Keep an eye out for the software update notification, which will be visible within CDS Professional and Home in the next couple of days.

- Melissa Clermont, Product Manager

Copernic Desktop Search Corporate version 3.2 now available!

Wednesday, April 8th, 2009

You have sent improvement requests and we heard you! We know that corporate users have different needs in terms of Desktop Search and that is why CDS Corporate evolves based on your comments.

CDS 3.2 now offers a much better control over network indexing with its network throttling GPO options. Determine how users should index network content so you don’t experience network lag.

Also, CDS 3.2 lets you export your result list. This comes as an answer to a recurrent request received from our corporate users. Let’s not forget the addition of the possibility to drag & drop all types of results.

Other tweaks and fixes are available in CDS 3.2. We invite you to visit the What’s New section on our Web site to get all the details.

To download this new version, log on to your support portal account.

Not a Copernic Desktop Search Corporate user? You can buy version 3.2 from our online store.

Want to give CDS Corporate a try before purchasing? Register to our 30-day trial in which all features are available for you to try out.

- Melissa Clermont, Product Manager

Copernic Desktop Search Version 3.1 Is Now Available

Wednesday, January 14th, 2009

We have just released a new version of our well-known Copernic Desktop Search product.

This new version comes as an answer to a long-awaited feature: Lotus Notes indexing. Now, the Corporate edition enables users to find emails, attachments and contacts from their Lotus Notes account.

Among other tweaks, fixes and improvements that all three editions – Home, Professional and Corporate – contain, we should mention the support for even more file formats. We have also made an important improvement that increases the number of Outlook folders that can be indexed. In addition, new GPOs are now available in the Corporate edition for increased control over the indexing of emails located on a server.

See full details about what else is new by visiting our Web site.

The English, French, German and Spanish versions are all immediately available.

In the following days, CDS Home and Professional users will be automatically notified by CDS about the availability of a new version and our Corporate edition users will receive an email notification with information on how to update.

Just follow the instructions provided and you will be up-to-date in no time!

- Melissa Clermont, Product Manager