Copernic recently updated its web site with a new online chat tool. This tool will give you the chance to speak directly with a sales representative concerning your interrogations on our products, therefore they will be able to guide you throughout your online shopping experience and help you make the best software choice adapted to your needs.

You can find the online chat tool on our website home page and store pages. When a representative is online, the tile will appear green. You can click on it and type in your name. The tool will locate a representative that is available to answer your questions. It is designed to be fast and easy to use with a user friendly interface.

When looking trough our web site, you will be able to find answers to some of your questions. For your unanswered queries prior to your purchase, this instant messaging tool is an addition to enable you to get all the answers fast.

Please note that for technical questions or support, we ask you to send your requests to: http://www.copernic.com/en/support/form-contactsupport.html. Our support team will be glad to help you with your issues.

Copernic is always looking for ways to improve its customer service and we are confident that this chat service will profit both our clients and ourselves, by giving us the chance to be closer to our users.